At Able Financial Corp, we value our relationship with you and strive to provide clear, timely, and helpful communication throughout your mortgage process. To ensure that we are complying with all relevant laws and regulations and to maintain transparency, we ask for your consent to communicate with you via SMS and email.
By providing your contact information and agreeing to this policy, you consent to receive communications from us related to the services you have requested, as well as updates, promotions, and important information about your mortgage.
1. Types of Communications We May Send
By agreeing to receive SMS and email communications from us, you may receive the following:
- Loan Status Updates: Information regarding the progress of your mortgage application, approval, and closing.
- Payment Reminders: Notifications related to upcoming or missed payments.
- Marketing Communications: Offers, promotions, and information about other services that may be of interest to you.
- Customer Support Messages: Responses to inquiries or concerns you have regarding your mortgage.
- Legal or Regulatory Notices: Updates related to your mortgage, compliance, or any changes to terms, conditions, or rates.
2. Consent to Receive SMS Messages
By providing your mobile phone number, you consent to receive SMS (text) messages from Able Financial Corp. These messages may include:
- Notifications about your mortgage application or loan status.
- Reminders of important dates and deadlines related to your loan.
- Customer service or support-related messages.
- Marketing offers or promotions.
You understand that standard messaging and data rates may apply based on your mobile phone plan. You can opt-out of SMS communications at any time by replying with the word "STOP" to any text message we send, or by contacting us directly to request removal from our SMS list.
3. Consent to Receive Email Messages
By providing your email address, you consent to receive emails from [Your Company Name]. These emails may include:
- Updates regarding your mortgage application and account.
- Marketing materials, newsletters, and special offers related to mortgage products or services.
- Important notices related to your loan and any regulatory changes.
- Customer service responses to your inquiries.
You may opt-out of marketing emails at any time by clicking the "unsubscribe" link included in our emails. If you would like to stop receiving all email communications, please contact us directly.
4. How to Manage Your Preferences
You have the right to manage your communication preferences at any time. If you wish to change how we communicate with you or revoke your consent for receiving SMS and email messages, you may:
- Opt-out of SMS: Text "STOP" to any of our messages, or contact us to request removal. Text HELP for help.
- Opt-out of Email: Click "unsubscribe" in the footer of our marketing emails or contact us to remove your email address from our mailing list.
Please note that if you opt-out of receiving communications, you may still receive essential notifications regarding your mortgage or account, such as payment reminders or legal notices, which are necessary for maintaining your loan.
5. Privacy and Security
We respect your privacy and are committed to protecting your personal information. Your contact details will only be used to send communications related to the mortgage services you have requested. We will not sell or share your contact information with third parties, except as required by law or for the purpose of providing services related to your mortgage.
6. Legal Compliance
We comply with applicable laws, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and other regulations governing SMS and email communication. By providing consent, you affirm that the contact information you have provided is accurate and that you are the authorized user of the mobile phone number and email address provided.
7. Sharing Information
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
- Message frequency varies per user.
- Message and data rates may apply.
- Text HELP for help. Text STOP to unsubscribe.
- Carriers are not liable for delayed or undelivered messages.
8. Contact Us
If you have any questions about our Consent for SMS and Email Communication Policy or wish to update your contact preferences, please reach out to us:
Phone: 714-462-6149
Email: Info@AbleFinancialCorp.com
Address: 12387 Lewis St., Ste 201. Garden Grove, CA 92840
Link: https://www.ablefinancialcorp.com/sms-and-text-messaging-policy